Core Roles & Responsibilities

- Floor Supervision & Operations:
- Monitor daily F&B; service operations to ensure a smooth flow.
- Oversee assigned sections, check table setups, and verify that cutlery, glassware, linen, and side-stations (dummy waiters) are clean and fully stocked.
- Assist in organizing duty rosters and assigning tasks or tables to junior servers and busboys.
- Guest Relations & Service:
- Greet guests promptly, take reservations, and assist with seating.
- Demonstrate deep knowledge of the food and beverage menu, ingredients, daily specials, and wine/drink pairings to offer confident recommendations.
- Interact with guests during their meal to collect feedback, ensure satisfaction, and handle complaints or special requests gracefully.
- Order & POS Management:
- Punch and process orders efficiently through the Point-of-Sale (POS) / KOT system.




- Coordinate closely with the kitchen and bar to track order timing and check dish presentation before it reaches the table.
- Staff Training & SOP Compliance:
- Learn and help implement Standard Operating Procedures (SOPs) for quality and hygiene.
- Assist in onboarding and training junior servers, and participate in pre-shift briefings.
- Sales & Cost Control:
- Proactively upsell signature dishes, beverages, and promotional items to drive targeted sales.
- Gain exposure to inventory tracking, cost control, and end-of-shift billing reconciliation.

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Trainee Captain (Shimla)
🏢 Ras Resort
📍 Shimla