We are looking for an experienced and guest-focused Front Office Manager to oversee the daily operations of the Front Office department. The ideal candidate should have strong leadership, communication, and guest relationship management skills, with a focus on delivering excellent guest experiences and ensuring smooth hotel operations.

Key Responsibilities

- Oversee daily front office operations, including reception, reservations coordination, check-in, and check-out.
- Ensure exceptional guest service and handle guest complaints professionally.
- Supervise, train, and motivate front office team members.
- Manage room inventory, guest profiles, VIP arrivals, and special requests.
- Coordinate with Housekeeping, Food & Beverage, Sales, and other departments.
- Monitor room occupancy, room revenue, upselling opportunities, and guest satisfaction.
- Ensure accurate billing, cash handling, night audit coordination, and shift handovers.
- Maintain hotel SOPs, service standards, and operational records.
- Handle OTA bookings, PMS operations,



and reservation-related queries.
- Prepare daily reports and support management in achieving operational and revenue targets.

Requirements

- Graduate in Hotel Management or a related field preferred.
- 3–5 years of experience in hotel front office operations, preferably with supervisory or managerial experience.
- Good knowledge of hotel PMS, OTA platforms, and front office procedures.
- Excellent communication, leadership, and problem-solving skills.
- Skilled appearance and a guest-first attitude.
- Ability to work in shifts, including weekends and holidays.

How to Apply

Interested candidates can share their updated CV at [email protected] or contact (phone hidden).

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund

Work Location: In person

📌 Front Office Manager (Udaipur)
🏢 HST Hospitality
📍 Udaipur