- Sales Order Management
- Receive and process customer purchase orders (POs).
- Prepare sales orders, quotations, proforma invoices, and other sales-related documents.
- Verify order details, product specifications, pricing, quantities, and delivery schedules.
- Coordinate with production and planning teams to ensure timely order execution.
- Customer Coordination
- Handle customer inquiries through email, telephone, and other communication channels.
- Provide regular updates to customers regarding order status, delivery schedules, and pending requirements.
- Follow up with customers for purchase orders, approvals, payments, and other necessary information.
- Maintain qualified relationships with existing customers and support customer satisfaction.
- Internal Department Coordination
- Coordinate with production, planning, quality, stores, dispatch, and accounts departments.
- Monitor order progress and communicate delays or issues to the Sales Manager.
- Ensure timely dispatch of finished goods as per customer commitments.
- Coordinate with the accounts department for invoices, outstanding payments, and customer account-related queries.
- Sales Follow-Up & Support
- Follow up on quotations and pending customer inquiries.
- Support the sales team in preparing sales reports, presentations, and customer proposals.
- Maintain records of leads,



inquiries, quotations, confirmed orders, and lost orders.
- Assist the sales team in achieving monthly and annual sales targets.
- Documentation & Reporting
- Maintain accurate records of customer details, sales orders, quotations, and correspondence.
- Prepare daily, weekly, and monthly sales reports.
- Update customer and order information in ERP software, CRM systems, and MS Excel.
- Ensure proper documentation and filing of sales-related records.
- Customer Complaint Coordination
- Record customer complaints and coordinate with the Quality and Production departments for resolution.
- Follow up on corrective actions and communicate updates to customers.
- Monitor pending customer issues and ensure timely closure.
- Other Responsibilities
- Ensure compliance with company policies and procedures.
- Maintain confidentiality of customer and company information.
- Perform other sales coordination activities as assigned by the reporting manager.

Pay: ₹30,000.00 - ₹400,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Sr. Sales Coordinator (Mehsana)
🏢 Suresh Enterprises
📍 Mehsana