Mega hiring for the role of Customer Support Executive in Noida Location! If you have excellent communication skills and love helping people, this is the perfect opportunity for you.
Job Overview
- Role: Customer Support Executive
- Process: Voice Process (Full-Time)
- Location: Noida
- Shifts: Rotational Shifts & Rotational Week-offs
- Working Days: 6 Days a Week
Salary & Incentives
- Salary:18K CTC to Up to 25K CTC + Performance based Incentives
Eligibility Criteria
- Undergraduates / Graduates in any stream can apply.
- Open to both Freshers and Experienced candidates.
- Excellent verbal communication required in English Language.
Roles & Responsibilities
- Handle inbound and outbound customer queries via call with professionalism and empathy.
- Provide accurate information, resolve issues efficiently, and ensure a seamless customer experience.
- Maintain high standards of service quality and achieve customer satisfaction (CSAT) metrics.
- Record customer interactions, feedback, and action steps accurately in the CRM system.
- Follow up with customers when necessary to ensure their concerns are fully resolved.
Interested candidates can apply now or send their updated resume via WhatsApp/Call (phone hidden) (Aaradhya).