Bougiecart is a B2B company dealing in wholesale luxury and international cosmetics. We supply premium beauty products to businesses and are growing fast. We are looking for energetic people to join our team and build strong relationships with our business clients.
Job Summary
We are hiring a Customer Relationship Executive to handle our B2B clients, answer their queries, take and follow up on orders, and make sure every customer has a great experience with us.
Key Responsibilities
- Communicate with wholesale clients and business customers by phone, WhatsApp, and email
- Answer product and pricing queries and share catalogues
- Take orders and coordinate with the dispatch and accounts teams
- Follow up with clients for repeat orders and payments
- Build and maintain long-term relationships with customers
- Resolve customer complaints quickly and politely
- Maintain client records and order details on the computer
- Share feedback from clients with the management team
Required Skills
- Good communication skills (Hindi and English)
- Strong customer interaction skills
- Basic computer knowledge (MS Office, Excel, email)
- Polite, confident and qualified attitude
- Ability to work in a team and meet targets
Eligibility
- Minimum qualification: 12th pass / Graduate (any stream)
- Freshers are welcome
- Experience in customer service, sales, or cosmetics industry is a plus
What We Offer
- Friendly work environment
- Training for freshers
- Growth opportunities