This responsibility goes beyond tooling and includes process design, guardrails, and operational discipline across development teams. This is a hands-on platform leadership role, working in close partnership with Developers, Architects, Release Management, and Security teams. The objective is to keep Salesforce easy to change, safe to operate, and scalable by design, ensuring that platform governance and contemporary DevSecOps practices are fully aligned to support enterprise growth.

Key Responsibilities

Salesforce Platform Administration

• Serve as the primary owner of Salesforce platform administration across Development, QA, UAT, and Production environments.

• Own day-to-day platform operations including org configuration, user access, permissions, limits, storage, and performance monitoring.
Define, maintain, and execute sandbox strategies, including creation, refresh schedules, data seeding,masking, and cleanup, aligned with compliance requirements.

• Monitor and proactively manage Salesforce limits, API usage, storage consumption, and background

processes to prevent disruptions.





• Ensure consistent configuration standards, documentation, and operational readiness across all regions.

DevSecOps & Copado

• Own the Salesforce DevSecOps capability, including roadmap, standards, and maturity model.

• Act as the single point of accountability for Salesforce CI/CD across all regions and delivery pipelines.

• Configure, govern, and continuously improve Copado pipelines, supporting standard releases, back‑promotions, hotfixes, and rollback scenarios.

• Validate and execute deployments while enforcing release standards in collaboration with Release.

Management and Technical Leads.

• Maintain and evolve integrations with Jira, Change Enablement / ORR, and DevLake.

• Drive automation and standardization to reduce manual deployment effort and delivery risk.

• Implement and enforce security controls within CI/CD pipelines, including quality gates, audit‑ready trace

📌 Salesforce Project Manager (Mumbai)
🏢 ListEngage
📍 Mumbai