Req ID: 390652

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Support & Maintenance - PowerApps to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Summary

We are seeking an experienced Application Support & Maintenance Engineer with expertise in the Microsoft Power Platform, primarily Power Apps, to provide production support, maintenance, troubleshooting, and continuous improvement of enterprise applications.

The ideal candidate will be responsible for ensuring the availability, performance, and reliability of Power Apps solutions while supporting integrations with Power Automate, Dataverse, SharePoint, Microsoft 365, SQL Server, and other enterprise systems.

The role requires working from the designated ODCs in Noida, Bangalore, or Hyderabad and adhering to the assigned 24x7 shift roster including weekend support.

Key Responsibilities




Application Support & Incident Management
Provide L2/L3 support for Power Apps applications in production environments.
Monitor application health, performance, and availability.
Analyze, troubleshoot, and resolve incidents, service requests, and production issues within established SLAs.
Perform root cause analysis (RCA) and implement long-term fixes for recurring issues.
Support application deployments, releases, and post-release validation activities.
Participate in major incident calls and collaborate with business and technical stakeholders.
Power Apps Support
Support and maintain Canvas Apps and Model-Driven Apps.
Troubleshoot application functionality, user access, data connectivity, and performance issues.
Manage setting configurations and application lifecycle activities.
Support application enhancements, bug fixes, and minor development requests.
Ensure data integrity and application security are maintained.
Pow

📌 Application Support (Noida)
🏢 NTT DATA Services
📍 Noida