Head of Survey Research Center of Excellence
Role purpose
Own the strategic direction, quality, and commercial value of Everest Group’s survey-based research – across 100+ surveys a year spanning internally executed studies, outsourced enterprise research, sponsored studies, and standing/tracker programs. This is an expert advisory individual contributor leadership role: the CoE Lead sets methodology and design standards, shapes what is asked and why, and represents Everest Group’s research rigor to clients – while utilizing the survey support team for programming and fielding and coordinating vendors for outsourced work.
The CoE Lead is the firm’s internal authority on “what’s the right way to answer this question with data” – advising analysts on methodology and sample design the way a principal researcher would.

Key accountabilities
1. Methodological leadership and AI-enabled survey design
• Advise analysts and research leaders on research design: which methodology fits a given business question, and how to structure hypotheses before a survey is built




• Advise on sample size and sampling requirements needed to reliably answer the research question at hand, balancing statistical rigor against cost and timeline
• Champion and evaluate generative AI tools and methods to accelerate and improve survey drafting, question design, and instrument refinement – building this into how the firm develops surveys at scale, not just approving individual instruments
• Set the quality bar for questionnaire design and respondent experience firmwide, including reviewing and coaching analysts finalizing surveys to ensure adherence to best practice before launch

2. Vendor and research-partner strategy
• Own the relationships with market research and panel vendors, negotiating for quality, coverage, and cost efficiency across a large volume of engagements
• Continuously evaluate vendor performance and steer volume toward partners who deliver the most value

3. A standing research as

📌 Director (Gurugram)
🏢 Everest Group
📍 Gurugram