Job Title: International Voice Process Executive US Shift

Department: Customer Support / Customer Service

We are looking for candidates with excellent English communication skills to handle international customer calls for US-based clients. The ideal candidate should have robust verbal communication, good listening skills, and the ability to handle customer queries professionally.

Key Responsibilities:

- Handle inbound and/or outbound calls from US customers.
- Understand customer concerns and provide appropriate solutions.
- Communicate clearly and professionally in English.
- Resolve customer queries and ensure customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow company policies, quality standards, and process guidelines.

Required Skills:

- Excellent English communication skills (mandatory).




- Strong verbal communication and active listening skills.
- Good customer handling and problem-solving abilities.
- Qualified attitude with a customer-focused approach.
- Basic computer knowledge and typing skills.
- Ability to work in US shifts, including night shifts.

Eligibility Criteria:

6 months and experienced candidates can apply.

- Good command of spoken English is mandatory.
- Willingness to work in rotational shifts or night shifts as required.
- Immediate joiners preferred.

Shift: US Shift / Night Shift

Job Location: Bangalore

Employment Type: Full-Time

Preferred candidate profile can drop mail to

[email protected]

(phone hidden)

📌 International Voice Process Executive (Bengaluru)
🏢 Spes Staffing Solutions
📍 Bengaluru