Customer Support Executive - Travel (Gurugram)

Customer Support Executive - Travel (Gurugram)

20 Oct
|
Coforge
|
Gurugram

20 Oct

Coforge

Gurugram

Roles and Responsibilities

- Provide exceptional customer support to clients through phone, email, or chat.

- Handle customer inquiries related to travel bookings, reservations, and ticketing.

- Maintain accurate records of all interactions with customers using CRM software.

- Resolve customer complaints and issues in a timely and professional manner.

To Apply Contact : Shagufta Moulavi - (phone hidden)

Desired Candidate Profile

- 0-3 years of experience in BPO/Call Centre setting with international voice process exposure.

- Excellent communication skills with ability to handle high-pressure situations effectively.

- Strong knowledge of GDS systems (Amadeus) for airline ticketing and reservation management.

- Ability to work on rotational shifts including night shifts as per business requirements.

📌 Customer Support Executive - Travel (Gurugram)
🏢 Coforge
📍 Gurugram

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