20 Oct
|
Beyoung.in
|
Ratlam
: Store Manager – Men’s Clothing Store
Company: Beyoung Folks Pvt. Ltd.
Job Location: Ratlam, Madhya Pradesh
Department: Retail Sales & Operations
Job Type: Full-Time
Position: Store Manager
Job Summary
Beyoung Folks Pvt. Ltd. is looking for a dynamic, customer-focused, and result-oriented Store Manager to manage its men’s clothing retail store in Ratlam. The candidate will be responsible for driving sales, managing store operations, leading the sales team, maintaining inventory, and delivering an excellent shopping experience to customers.
The ideal candidate should have strong retail management skills, a customer-first approach, and the ability to achieve sales targets while maintaining store standards and operational efficiency.
Key Responsibilities
- Sales & Business Performance
Achieve daily, monthly, and annual sales targets.
Monitor store sales, conversion rates, average transaction value, and other key performance indicators (KPIs).
Drive sales through upselling, cross-selling, and effective customer engagement.
Analyze sales reports and implement action plans to improve store performance.
Ensure the team consistently delivers a strong customer experience.
- Store Operations & Visual Merchandising
Manage daily store opening and closing procedures.
Ensure the store is clean, organized, and maintained according to company standards.
Maintain attractive product displays, merchandise placement, and visual merchandising.
Ensure proper product pricing, tagging, folding, size availability, and display standards.
Follow company policies, SOPs, and operational guidelines.
- Team Management & Leadership
Supervise, guide, and motivate sales staff to achieve individual and store targets.
Manage staff attendance, duty rosters, shift schedules,
and task allocation.
Conduct regular team briefings, product training, and sales coaching.
Monitor employee performance and provide constructive feedback.
Maintain discipline, teamwork, and professional behavior within the store.
- Inventory & Stock Management
Monitor stock levels, product availability, and size-wise inventory.
Ensure timely replenishment of fast-moving products.
Conduct regular stock counts and inventory audits.
Minimize stock discrepancies, damages, and losses.
Coordinate with the warehouse and relevant teams for stock transfers and replenishment.
- Customer Service & Relationship Management
Ensure customers receive friendly, skilled, and personalized service.
Handle customer complaints, returns, exchanges, and escalations effectively.
Maintain high customer satisfaction and encourage repeat purchases.
Understand customer preferences and recommend suitable clothing styles and sizes.
- Cash Handling & Reporting
Ensure accurate billing, cash management, and end-of-day reconciliation.
Monitor discounts, returns, exchanges, and billing compliance.
Prepare daily sales reports, stock reports, and staff performance reports.
Ensure proper handling of cash, payment transactions, and store documentation.
Required Qualifications & Experience
Graduate in any discipline; a qualification in Retail Management or Business Administration is preferred.
2–5 years of experience in retail sales, preferably in apparel or fashion retail.
Prior experience as a Store Manager, Assistant Store Manager, or Senior Sales Executive is preferred.
Experience managing a team and achieving retail sales targets.
Basic knowledge of inventory management, billing systems, and MS Excel.
Required Skills
Strong sales and customer service skills.
Team leadership and people management.
Inventory control and stock management.
Communication, negotiation, and problem-solving.
Sales analysis and target achievement.
Knowledge of men’s fashion, apparel trends, and product styling.
Ability to work flexible retail hours, including weekends and holidays.
Key Performance Indicators (KPIs)
Achievement of monthly sales targets.
Growth in store revenue and average bill value.
Improvement in conversion rate and customer satisfaction.
Inventory accuracy and reduction in stock loss.
Team productivity and individual sales performance.
Compliance with store SOPs and visual merchandising standards.
Compensation & Benefits
Salary: As per experience and company policy.
Performance-based incentives, as applicable.
Opportunities for professional development and career growth.
Employee benefits as per company policy.
Ideal Candidate Profile The ideal candidate is energetic, responsible, customer-oriented, and passionate about fashion retail. They should be capable of managing day-to-day store operations, motivating a sales team, controlling inventory, and delivering consistent business results.
Interested candidates can apply with their updated resume and relevant retail management experience.
📌 Store Manager (Ratlam)
🏢 Beyoung.in
📍 Ratlam