Company Description Varun Motors Pvt. Ltd. is India’s largest Maruti Suzuki dealership, known for combining automotive excellence with customer-focused service. Headquartered in Visakhapatnam, the company has a strong and growing presence across Andhra Pradesh, Telangana, and Karnataka.

Since 1992, Varun Motors has offered comprehensive services, including new vehicle sales, financing, servicing, insurance, accessories, driving school, and pre-owned cars. With hundreds of showrooms, workshops, and touchpoints, the organization serves over 500,000 customers and manages 1,300 cars daily through its service centers. Guided by a vision of seamless and memorable car-buying experiences, Varun Motors emphasizes integrity, discipline, and advisory-driven sales.

Role Description The Relationship Manager is a full-time, on-site role based in Guntur. This role focuses on building long-term relationships with customers, understanding their automotive needs, and providing tailored solutions across vehicle sales, financing, and related services.

The Relationship

Manager will handle inbound and outbound customer interactions, follow up on leads, coordinate test drives, and support customers through the entire purchase and delivery process. Daily responsibilities include maintaining accurate customer records, resolving issues promptly, collaborating with sales and service teams,



and ensuring a positive experience at every touchpoint. The role also involves meeting defined sales and customer satisfaction targets while upholding Varun Motors’ customer-centric values.

Qualifications

- Customer relationship and service skills: ability to build rapport, manage expectations, and ensure high levels of customer satisfaction.
- Sales and advisory skills: experience in consultative selling, lead management, and guiding customers through product and financing options.
- Communication and interpersonal skills: strong verbal and written communication, active listening, and qualified presentation abilities.
- Organizational and coordination skills: capability to manage multiple customer cases, follow up systematically, and collaborate with internal teams.
- Basic digital and documentation skills: familiarity with CRM tools, MS Office, and accurate handling of forms, contracts, and records.
- Relevant experience: prior experience in automotive, retail, banking, or customer-facing roles is preferred.
- Education: bachelor’s degree or equivalent qualification in business, commerce, or a related field is beneficial.
- Other attributes: target-oriented mindset, integrity, resilience, and willingness to work flexible hours, including weekends and peak seasons.

📌 Relationship Manager (Guntur)
🏢 VARUN MOTORS
📍 Guntur