Job Title: Manager - HRIS (SuccessFactors and HR Integrations)

Department: Employee Experience (Function: DIT)

Employment Type: Permanent

Job Purpose:

We are looking for a Manager to strategically manage, implement, and optimize the organization's Human Resources Information System (HRIS), specifically the SAP SuccessFactors platform. This role ensures robust and seamless integration with all internal and external HR and enterprise-level systems, thereby driving efficiency in HR operations and upholding data governance and integrity.

Key Responsibilities:

- HRIS Product Strategy, Roadmap, and Governance (SAP SuccessFactors): Formulate and govern the comprehensive HRIS product vision, strategic direction, and multi-year roadmap, focusing on the SAP SuccessFactors suite (including Employee Central, Learning, and Performance Management). Key activities include gathering and analyzing business requirements from HR stakeholders, prioritizing feature development based on strategic alignment and ROI, managing the product backlog, and enforcing system governance standards for data quality, security, and regulatory compliance.
- Enterprise Solution Architecture, Configuration, and Optimization: Direct the design, configuration, and continuous optimization of SuccessFactors modules to address current and future organizational needs. Responsibilities include translating business requirements into technical specifications, performing system configuration, managing testing cycles (Unit Testing and UAT), and resolving complex, escalated system incidents.
- HR System Integration and Data Integrity Management:



Ensure the development and maintenance of seamless, reliable, and secure integrations between SuccessFactors and enterprise systems (such as Financial ERP, Payroll platforms, and third-party vendors) utilizing middleware solutions like SAP Cloud Platform Integration (CPI), IAS/IPS configurations, SuccessFactors integration center, SAP HCM to SF integration, and the BIB replication framework.
- Cross-functional Stakeholder and Vendor Relationship Management: Serve as the authoritative primary interface among Human Resources, Information Technology, end-users, and external consulting partners or vendors. This involves communicating roadmap updates, managing vendor contracts and service performance against SLAs, and providing expert consultation to the HR function.
- Advanced Operational Support and Organizational Change Management: Direct escalated L2 and L3 production support and spearhead formal Organizational Change Management (OCM) initiatives associated with deployments and upgrades. Responsibilities include establishing support protocols, managing bi-annual SuccessFactors release management processes, and developing professional training materials and documentation.

- Job Requirements:





- Academic Qualifications: Minimum of a bachelor’s degree in information technology, Computer Science, Human Resources, Business Administration, or an allied field. A Master’s degree (MBA, MIS) or professional HR certification (PHR, SHRM-CP) is preferred.
- Experience: A minimum of 8–10 years of progressively responsible experience within HRIS, IT, or HR functions, with at least 5 years explicitly dedicated to the management and implementation of SAP SuccessFactors modules (Employee Central expertise is mandatory). Candidates should also bring successful experience as a Product Owner, Product Manager, or Solution Architect, along with demonstrated expertise in HR system integrations using middleware platforms like SAP Cloud Platform Integration/HCI or Dell Boomi.
- Technical Skills & Knowledge: Profound functional and technical command of SAP SuccessFactors (Employee Central plus 2–3 additional modules such as Compensation, Performance & Goals, Learning/LMS, Recruitment, or Onboarding 2.0). A robust comprehension of HR data models, security paradigms, international data privacy regulations (GDPR, CCPA), integration protocols (APIs, SFTP, OData, SOAP), and practical experience with Agile/Scrum methodologies.
- Behavioral Skills: Exceptional strategic acumen, advanced problem-solving capabilities, superior stakeholder management, negotiation, formal communication, leadership across cross-functional teams, vendor management, high accountability, and a strong results orientation.

📌 Manager- HRIS (SuccessFactors and HR Integrations) (Gurugram)
🏢 Hero MotoCorp
📍 Gurugram