Unlock Recent Career Horizons with SA Technologies Inc.

We're Hiring: Sr Business Analyst in Pune

At SA Technologies Inc., we believe in turning career aspirations into reality. As an NSE Listed company, recognized as a CMMI Level 5 organization, a Great Place to Work Certified company, and one of the Best Places for Women, we are committed to creating a workplace that is inclusive, excellent, and supportive

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Key Responsibilities

Business Analysis & Requirements Management

- Elicit, analyze, document, and validate business and functional requirements.

- Facilitate stakeholder interviews, workshops, and discovery sessions.

- Translate business objectives into user stories, acceptance criteria, workflows, and process documentation.

- Create and maintain requirements documentation, user journey maps, process flows, and business rules.

- Ensure requirements are clearly understood by development and QA teams.

Agile Product Delivery

- Participate in Scrum ceremonies including backlog refinement, sprint planning, reviews, and retrospectives.

- Collaborate with Product Managers to prioritize and maintain the product backlog.

- Work with development teams to clarify requirements and remove delivery ambiguities.

- Support release planning and go-live activities.

- Assist in identifying risks, dependencies, and delivery impacts.

Digital Platform & eCommerce Support

- Analyze website and digital platform enhancements, integrations, and operational improvements.

- Support initiatives involving CMS, content management, search, personalization, analytics, APIs, and customer experience optimization.

- Partner with business and technical teams to improve digital customer journeys.

- Assist with production issue analysis, root cause investigations, and continuous improvement opportunities.

- Contribute to requirements for eCommerce capabilities including product discovery,



checkout, order management, promotions, customer accounts, and analytics.

Testing & Validation

- Support User Acceptance Testing (UAT) planning and execution.

- Review test scenarios and ensure business requirements are fully validated.

- Verify delivered solutions meet business expectations and acceptance criteria.

Required Qualifications

- Bachelor's degree in Business, Information Technology, Information Systems, Engineering, or related field.

- 3-5+ years of Business Analyst experience supporting digital products, web applications, or enterprise platforms.

- Experience working within Agile/Scrum delivery teams.

- Strong experience writing

- User Stories

- Acceptance Criteria

- Functional Requirements

- Process Flows

- Business Requirements Documentation (BRDs)

- Experience facilitating stakeholder workshops and requirements gathering sessions.

- Strong communication and relationship management skills.

- Experience using Jira, Confluence, Azure DevOps, or similar Agile tools.

Preferred Qualifications

- Experience supporting eCommerce platforms (B2C or B2B).

- Understanding of digital platforms such as CMS (AEM, Contentful), search (Lucidworks), Commerce (Commerce tools) and front end (React/nextjs).

- Familiarity with APIs, system integrations, and web technologies.

- Experience with Adobe Analytics, Google Analytics, Power BI, or similar analytics solutions.

- Exposure to UX design processes, journey mapping, and digital customer experience optimization.

- Experience working with globally distributed teams.

Have queries? We’re here to assist you! Chat live with our recruiter or connect with the job owner directly:

Email: [email protected]

Embark on a rewarding journey together with us! At SA Technologies Inc., your journey begins with a friendly technical assessment, providing a stage to highlight your unique skills.

📌 Sr Business Analyst (Pune)
🏢 SA Technologies
📍 Pune