Experience: 3–5 years in visa processing, preferably in the Tours & Travels industry.
Reporting To: Visa Manager / Operations Manager
Key Responsibilities
- Manage and supervise visa application processing for domestic and international travel destinations.
- Verify visa application forms, passports, financial documents, and supporting documents.
- Provide accurate information on visa requirements, documentation, fees, and processing timelines.
- Coordinate with embassies, consulates, visa application centres, and authorized agencies.
- Handle visa appointments, application submissions, follow-ups, and status tracking.
- Guide clients and staff regarding visa procedures and documentation requirements.
- Monitor changes in visa regulations and immigration policies.
- Review applications prepared by team members and ensure accuracy before submission.
- Handle complex cases, application rejections, and client queries.
- Maintain visa records, application trackers, and periodic MIS reports.
- Ensure timely processing and excellent customer service.
Required Skills
- Strong knowledge of visa procedures for major international destinations.
- Excellent communication, documentation, and coordination skills.
- Proficiency in MS Office, email, and visa tracking systems.
- Solid attention to detail and problem-solving abilities.
- Leadership skills and the ability to manage a visa processing team.
Pay: ₹22,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Senior Visa Officer (Edappally)
🏢 ICL Fincorp
📍 Edappally
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