Marketplace Ecosystem Manager

Business Development & Strategic Partnerships

- Manage partner ecosystem in India's wellness, travel, and nutrition sectors.
- Source, vet, and onboard partners for ARC OS marketplace.
- Negotiate commercial terms and ensure partner compliance.
- Develop B2B2C and B2B partnerships for revenue growth.
- Build and lead a partnerships team as the marketplace scales.

Key responsibilities:

Build the partner pipeline

- Map and prioritise partners across wellness services, products, wellness travel, regenerative services, nutrition, longevity, aesthetics and related categories, in line with ARC's marketplace category map.
- Source, pitch and onboard providers, brands, clinics, studios, retreats, travel operators and corporates, and bring them live on the platform.
- Negotiate commercial terms, including the partner pledge to the BIORIM regenerative pool, per-purchase redemption caps, commission and take-rate where relevant.

Run a quality-controlled ecosystem
- Set and apply vetting standards, credentials, licences and wellness-scope guardrails, so nothing in the marketplace implies diagnosis or prescribing.
- Manage onboarding, listings, content and catalogue quality with the product team.
- Track partner performance, activation, repeat redemption and member satisfaction, and act on the results.

Grow B2B2C and B2B revenue
- Develop B2B2C partners such as studios, resorts, clinics and wellness brands that bring their own members onto ARC.
- Develop B2B accounts such as corporate wellness programmes and per-seat subscriptions.
- Own targets for active partners, partner GMV and ARC's share of partner pledges.

Build the team and the playbook
- Document repeatable onboarding, pricing and partner-success processes.
- Hire and lead a partnerships and partner-success team as the marketplace scales.




- Prepare for the UAE and Indonesia ecosystems with the wider founding team.

Work with the founders
- Align supply with demand from member communities, Seasons and celebrity and ambassador campaigns.
- Report weekly on pipeline, onboarding and ecosystem metrics, and travel across India and abroad when needed.

Must have:
- 5+ years in partnerships, business development, supply or category management, ideally in wellness, health, hospitality, travel, nutrition, aesthetics or marketplaces.
- A proven track record of identifying, onboarding and activating partners at scale in India, with an existing network across several wellness categories.
- Experience with B2B2C or B2B marketplace models: commissions, revenue share, take rates and partner contracts.
- Robust negotiation, commercial and relationship skills, with comfort pitching to founders, clinic owners, resort and travel operators, and corporate buyers.
- Hands-on, self-driven and structured, comfortable building from zero without a team and then hiring one.
- Excellent written and spoken English; fluency in Hindi and one more Indian language is a plus.
- Willingness to travel within India and internationally.

Good to have:
- Experience in the UAE or Indonesia wellness, hospitality or travel markets.
- Knowledge of wellness regulation and compliance in India, including licensing and consent norms.
- Background in loyalty, rewards, referral or community-led growth.
- Familiarity with CRM and partner tools, and comfort with data and dashboards.

You will thrive here if:
- You want to be part of the founding team and take equity-linked ownership of an ecosystem you build.
- You care about regenerative health for people, communities and the environment.

Looks like you, you can apply through link:

https://zafix-ati.com/arc-os/careers/apply/MECML4

📌 Marketplace Ecosystem Manager (Mumbai)
🏢 ARC OS
📍 Mumbai