– ADMISSION OFFICER

Department: Admissions

Designation: Admission Officer

Location: Winmore Academy – Jakkur , Bengaluru

Reports To: Admission Manager / Principal

Employment Type: Full-Time

1. Job Purpose

The Admission Officer is responsible for managing the end-to-end student admission process, from handling enquiries and counselling parents to completing admission formalities and maintaining accurate student records. The role requires excellent communication, interpersonal, organisational, and follow-up skills to ensure a smooth admission experience for parents and students.
1. Key Roles and Responsibilities

A. Admission Enquiries and Parent Counselling

- Handle walk-in, telephone, email, website, and other admission enquiries.
- Provide accurate information about the school’s curriculum, facilities, fee structure, academic programmes, and admission procedures.
- Counsel parents and prospective students regarding suitable classes and admission requirements.
- Conduct school tours and explain the school’s facilities, academic approach, and extracurricular activities.

B. Admission Process Management

- Manage the complete admission process from initial enquiry to final enrolment.
- Collect, verify, and maintain admission forms and supporting documents.
- Coordinate entrance assessments, student interactions, and meetings with the Principal or academic team, wherever applicable.
- Ensure timely completion of admission formalities and adherence to school policies.
- Coordinate with the Accounts Department for fee payment confirmation and admission-related transactions.

C. Lead Management and Follow-Up

- Maintain an updated database of prospective parents and admission enquiries.
- Follow up with interested parents through calls, messages,



and emails.
- Track enquiry conversion rates, admission status, pending documents, and parent responses.
- Work towards achieving the admission and enrolment targets assigned by the management.

D. Documentation and MIS Reporting

- Maintain accurate admission registers, student records, enquiry trackers, and digital databases.
- Prepare daily, weekly, and monthly reports on enquiries, school visits, conversions, admissions, and pending cases.
- Ensure the confidentiality and accuracy of student and parent information.
- Maintain all admission documents in accordance with school procedures.

E. Coordination and Customer Service

- Coordinate with the Principal, teachers, administration, accounts, and transport departments to facilitate admissions.
- Respond professionally to parent queries and resolve admission-related concerns.
- Ensure a positive and welcoming experience for prospective families.
- Participate in admission campaigns, open houses, school events, and promotional activities as required.

1. Educational Qualification

- Graduate in any discipline.
- A degree or diploma in Business Administration, Marketing, Communications, or a related field will be an added advantage.

1. Experience

- 2–4 years of experience in school admissions, education counselling, customer relations, or sales.




- Experience in a CBSE school or a reputed educational institution is preferred.
- Freshers with excellent communication and interpersonal skills may also be considered.

1. Required Skills and Competencies

- Excellent verbal and written communication skills in English.
- Proficiency in Kannada and Hindi will be an added advantage.
- Strong parent counselling, negotiation, and interpersonal skills.
- Good follow-up, coordination, and problem-solving abilities.
- Proficiency in MS Office, Excel, email, and admission management systems.
- Ability to manage multiple enquiries and meet admission targets.
- Professional conduct, patience, attention to detail, and a parent-centric approach.

1. Key Performance Indicators (KPIs)

- Number of admission enquiries handled.
- Enquiry-to-school-visit conversion rate.
- School-visit-to-admission conversion rate.
- Achievement of monthly and annual admission targets.
- Timely follow-up with prospective parents.
- Accuracy and completeness of admission documentation.
- Parent satisfaction and quality of admission counselling.
- Timeliness and accuracy of admission MIS reports.

1. Working Conditions

- Full time position based at the assigned school campus.
- Willingness to work during admission drives, open houses, and school events, as required.
- Adherence to school policies, professional standards, and confidentiality requirements.

Note: The Admission Officer is expected to represent the school professionally and contribute to student enrolment growth through effective counselling, systematic follow-up, and excellent parent relationship management. Pay: ₹28,000.00 - ₹50,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Admissions Officer (Jakkur)
🏢 Winmore Academy Jakkur
📍 Jakkur