We are seeking a qualified and service-oriented Store Associate to represent Airtel. This role focuses on high-quality customer service, digital solution sales, and account management. This is a front-end service position located in a professional retail environment; there are no heavy lifting or manual warehouse requirements.
Primary Responsibilities :
- Service Consultation : Analyze customer requirements to recommend appropriate mobile, broadband, and digital television solutions.
- Account Management : Execute new service activations, plan migrations, and handle SIM-related service requests.
- Documentation & Compliance : Ensure accurate data entry and adherence to regulatory requirements for Digital KYC (Know Your Customer) processes.
- Inquiry Resolution : Provide efficient solutions for billing discrepancies and service-related concerns to maintain high customer satisfaction scores.
Pay: ₹8,086.00 - ₹31,070.07 per month
Benefits :
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Store Associate (Kochi)
🏢 Bharti airtel
📍 Kochi
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