Business Function

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.

Responsibilities

- Lead and manage a team of Relationship Managers to drive the growth and profitability of the Small Medium Enterprises (SME) segment
- Develop and implement strategic plans to expand the SME customer base and deepen existing relationships
- Oversee the delivery of comprehensive financial solutions and advisory services to SME clients
- Ensure exceptional customer service and client satisfaction
- Collaborate with cross-functional teams to identify and capitalize on new business opportunities
- Monitor team performance, provide coaching and mentoring, and drive continuous improvement
- Contribute to the development and implementation of policies, procedures, and best practices

Requirements :

- 10-15 years of experience in a similar role, preferably in the banking or financial services industry
- Strong leadership and people management skills with the ability to motivate and develop a high-performing team
- Excellent communication, interpersonal, and negotiation skills
- Proven track record in business development, client relationship management, and achieving sales targets




- Thorough understanding of the SME segment, their financial needs, and the competitive landscape
- Analytical and problem-solving skills with the ability to make data-driven decisions

Education / Preferred Qualifications

- Bachelors in finance / Economics/Commerce or MBA or CA

Core Competencies

- Excellent Communication & Listening Skills, Good Sales & Negotiation Skills

Technical Competencies

- Working Capital Finance Knowledge

Work Relationship

- Manager / Direct Report

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, versatile working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

- Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
- Maintain the Highest Standards of Honesty and Integrity.

We offer a market-competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location : Mumbai

Job : Relationship Management

Schedule : Regular

Employee Status : Full time

📌 Assistant Vice President, Team Lead - Business Banking, Small Medium Enterprises (Mumbai)
🏢 DBS Bank
📍 Mumbai