What You Can Expect : Role and Responsibilities :

- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating recent sales that will turn into long-lasting relationships.




- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

What You Bring : Experience & Skills :

- 6+ years of experience as key account manager in Logistics Industry
- Proven experience in sales and providing solutions based on customer needs.
- Robust communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational and Interpersonal skills
- Ability in problem-solving and negotiation
- BSc/BA in Business Administration, S ales or relevant field.

📌 Manager (Mumbai)
🏢 Rhenus Group
📍 Mumbai