DESCRIPTION : ABOUT THE ROLE Amazon is seeking an experienced and highly strategic Executive Assistant to support a senior leader (VP, L10) within Retail Business Services (RBS) and serve as the Lead EA for the broader administrative team across the org. This role goes beyond traditional executive support — it is a demanding, high-stakes strategic leadership position. The EA operates as a force multiplier for the leader: thinking like the executive, not just executing tasks on their behalf. It requires exceptional organizational acumen, the ability to influence without authority, and a commitment to driving operational excellence across a matrixed, global organization. This role will not have direct reports but will provide oversight, mentorship, and coordination across the EA team within RBS, ensuring consistent, high-quality administrative support at scale.

Key job responsibilities Strategic Partnership

- Serve as a trusted strategic partner to the VP, understand business objectives, team interdependencies, and organizational priorities
- Attend high-level meetings (QBRs, WBRs, leadership reviews) to maintain awareness of business direction and priorities
- Draft, edit, and send key leadership communications on behalf of the leader, demonstrating strong executive-level writing skills; convert complex discussions into crisp "what happened / so what / next steps" summaries
- Build and maintain strong partnerships with cross-functional stakeholders including PXT, Finance, Recruiting, and Legal

Executive Office & Calendar Orchestration

- Own the leader's calendar end-to-end — prioritization, tradeoffs, buffers, travel blocks, and focus time — across multiple time zones (IST, US, EU) with mínimal direction
- Act as an intelligent gatekeeper: accept/decline requests based on business priorities, protect deep-work time,



and manage inbound requests without escalating noise to the leader
- Prepare daily/weekly run sheets with meeting objectives, attendee context, pre-reads, and expected outcomes to ensure the leader is always prepared and time is never wasted
- Build and maintain operating rhythms: 1:1s, staff meetings, business reviews, QBRs, and leadership cadences across geographies
- Monitor key dates and deliverables across multiple organizational levels

Program & Project Management (PMO-lite)

- Drive follow-through on action items across cross-functional stakeholders — track owners, milestones, risks, and deadlines; build lightweight systems (trackers, templates, checklists) to ensure nothing falls through the cracks
- Support business reviews (MBRs/QBRs) by preparing dashboards, highlights, risks, decisions needed, and executive summaries
- Schedule DOC prep and ensure DOCs are ready and meeting the bar
- Support and at time lead projects that impact multiple organizations, driving org-wide improvements and standardization
- Simplify or eliminate processes that are no longer effective; leverage AI tools and emerging technologies to enhance EA team productivity

Meeting Excellence & Follow-Through

- Facilitate executive meetings end-to-end: define agendas, pre-reads, and decision points; capture decisions, owners, and deadlines; drive follow-ups to closure
- Coordinate leadership visits and plan team events, offsites,



all-hands meetings, town halls, AMAs, fireside chats, and tech talks — including logistics, agendas, and vendor coordination

Organizational Management & Operations

- Oversee expense management and support budget tracking processes
- Coordinate complex domestic and international travel arrangements with detailed itineraries, visa requirements, and contingency planning — often across time zones and on short notice
- Develop and maintain standardized systems, SOPs, and mechanisms to ensure consistent operational excellence across the broader EA team
- Support headcount and space planning, onboarding of recent team members, and other organizational operations as needed
- Manage organizational initiatives such as intern experience programs and team engagement activities

EA Team Oversight & Development

- Provide informal oversight, mentorship, and guidance to EAs within the RBS org, ensuring alignment on processes, standards, and best practices
- Serve as the primary point of coordination for the EA team, facilitating coverage planning, knowledge sharing, and cross-team collaboration
- Conduct regular syncs with the EA team to share updates, address challenges, and drive continuous improvement
- Represent the EA team's business impact to senior leadership

Leadership & Influence

- Effectively influence leaders, peers, and stakeholders across organizations without formal authority
- Serve as the executive-admin liaison, communicating with L8+ leadership on behalf of the senior executive
- Independently resolve escalations and make sound decisions with limited guidance
- Coach managers on effective EA partnerships and administrative best practices
- Identify team training needs and champion EA de

📌 Executive Assistant , Retail Business Services (Chennai)
🏢 Amazon Development Centre (India) Private Limited - S55
📍 Chennai