We are looking for a friendly, high-energy Front Desk Executive to be the face of our institute. You will be the first point of contact for students looking to improve their language skills or study abroad. Your goal is to provide exceptional service, manage inquiries, and help prospective students choose the right program
Key Responsibilities
- Inquiry Management :Greet visitors and handle phone/walk-in inquiries regarding Spoken English, IELTS, and PTE courses.
- Course Counseling :Explain course structures, fee schedules, and batch timings to students and parents.
- Lead Conversion :Follow up with potential leads via calls or WhatsApp to encourage enrollments.
- Administrative Tasks :Maintain the visitor register, manage student records, and handle basic fee collection/invoicing.
- Scheduling :Coordinate with trainers to organize demo classes and placement tests.
Requirements :
- Education :Graduate in any stream (English or Communications background preferred).
- Communication :Fluent in English and Hindi. Must have a polite and persuasive speaking style.
- - Traits :Presentable appearance, multitasking ability, and a "student-first" attitude.