- Answer incoming calls promptly and professionally.
- Collect detailed information from clients regarding their inquiries or service related issues.
- For technical service calls, gather issue details and forward them to the Technical Department.
- Maintain a call log for tracking and follow-up purposes.
- Client Handling & Coordination
- Greet clients and visitors warmly and guide them to the appropriate department or staff member.
- Maintain a clean, organized, and welcoming reception area.
- Assist clients with basic information and coordinate with internal teams as required.
- Courier & Mail Handling
- Manage all inward and outward courier activities.
- Maintain accurate records of incoming and outgoing mail, packages, and documents.
- Coordinate with courier service providers for timely deliveries and pickups.
- Inward & Outward Management
- Record and track all inward materials, documents, and office deliveries.
- Ensure proper documentation and timely forwarding to concerned departments.
- Stationery, Pantry & Office Supplies Management
- Monitor stock levels of stationery, pantry items, and general office supplies.
- Place orders as needed to maintain adequate inventory.
- Coordinate with vendors for timely supply and quality assurance.
- Maintenance & Office Equipment Handling
- Oversee the maintenance of all office equipment and ensure timely servicing.
- Coordinate with external vendors for repairs, AMC servicing, and installation needs.
- Monitor performance of equipment such as printers, scanners and other devices.
- Ensure all equipment is in proper working condition to support daily operations.
- General Administrative Support
- Assist with basic administrative tasks such as data entry, filing, and maintaining records.
- Support HR and other teams with documentation or coordination tasks whenever required.
Required Skills & Qualifications
- Graduate with 1-3 years of experience in front desk or administrative roles.
- Excellent communication, customer service, and interpersonal skills.
- Proficient in MS Office and basic handling of office equipment
- Strong organizational skills with the ability to multitask and maintain records accurately
Job Types : Full time, Permanent, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Front Desk Receptionist (Ghansoli)
🏢 Kartik Enterprises
📍 Ghansoli
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