About the Company : It is a B2B software product company that offers Mobile first software solution for Workplaces. The software solutions include:
- Workplace Hygiene monitoring and reporting solution
- Seat & Meeting room reservation solutions for Workplaces
- Visitor management solutions for Workplaces
Reporting to : General Manager (Finance &Administration;).
Required skills :
- Bachelor's degree in business, marketing, or a related field
- Robust communication and interpersonal skills with an ability to connect with customer at multiple levels.
- Excellent problem-solving and conflict resolution abilities.
- Proficiency in CRM software and customer support tools.
- A customer-centric mindset with a commitment to delivering exceptional service
- Knowledge of SaaS business models would be an added advantage
- Ability to work collaboratively in a cross-functional team environment.
- Technical Ability & Aptitude to understand software products