Location : Erode Salary : ₹15,000 - ₹18,000 per month
Role Overview
We are hiring a Customer Relationship Executive (CRE) to handle online and offline sales leads, ensure timely follow-ups, and support the showroom sales team by maintaining proper CRM records.
Key Responsibilities
- Handle and follow up on online leads (website, social media, portals, etc.).
- Follow up on walk-in and telephonic enquiries regularly.
- Update and maintain accurate records in the CRM system.
- Schedule test drives and coordinate with the sales team.
- Ensure daily, weekly, and monthly follow-up tracking.
- Maintain solid communication with prospects to improve conversion.
- Submit lead status reports to the Sales Manager/CRM head.
Requirements :
- 1-2 years of experience in sales coordination / telecalling / CRM role preferred.
- Good communication skills in Tamil (basic English preferred).
- Basic computer knowledge and familiarity with CRM tools.
- Strong follow-up discipline and target-oriented mindset.
- Polite, customer-focused, and organized.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits :
- Cell phone reimbursement
- Provident Fund
Ability to commute/relocate:
- Erode, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
Experience :
- Customer relationship management: 2 years (preferred)