ob Description: Customer Service Executive

Position : Customer Service Executive Company : Neena Impex / LoanPrime Location : [Insert Location] Employment Type : Full-Time

Job Summary

Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Resolve customer complaints and provide timely solutions.
- Maintain accurate records of customer interactions and transactions.
- Guide customers regarding products, services, and company policies.
- Follow up with customers to ensure issue resolution and satisfaction.
- Coordinate with internal teams to address customer concerns.
- Meet service quality and productivity targets.

Required Skills & Qualifications

- Graduate in any discipline.
- 0-3 years of experience in Customer Service, BPO, or Customer Support.
- Excellent verbal and written communication skills.
- Good knowledge of MS Office and CRM software.




- Strong problem-solving and interpersonal skills.
- Ability to work in a fast-paced environment.

Preferred Skills

- Experience in financial services, lending, or fintech industry.
- Ability to handle difficult customer situations professionally.
- Knowledge of customer service best practices.

Salary & Advantages

- Competitive salary and performance incentives.
- Career growth opportunities.
- Supportive work environment.
- Training and development programs.

To Apply : Contact: +91 85277 10487

Join our team and help deliver an exceptional customer experience!

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Commuter assistance

Work Location: In person

📌 Customer Relationship Executive (Noida)
🏢 Loan Prime
📍 Noida