Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Lucknow, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients in the blue grey collar industry. This role requires excellent communication skills, empathy, and a strong ability to problem solve in a fast-paced environment.
Responsibilities :
- Resolve customer complaints and issues with a focus on customer satisfaction
- Coordinate with internal teams to ensure effective resolution of customer inquiries
- Maintain accurate records of customer interactions and transactions
- Identify and escalate priority issues to management
- Stay up to date on company products, services, and policies
- Provide feedback on customer trends and insights to improve overall customer experience
Good to have values:
- Previous experience in customer service or call center role
- Knowledge of blue grey collar industry and related job functions
- Ability to work effectively in a team environment
- Strong attention to detail and problem-solving skills
- Excellent time management and organizational skills