Guest Service Associate (Bengaluru)

Guest Service Associate (Bengaluru)

22 Oct
|
Futurz Staffing Solutions
|
Bengaluru

22 Oct

Futurz Staffing Solutions

Bengaluru

ROLES AND RESPONSIBILITIES Box Office (Ticket Counter) Selling movie tickets using POS (Point of Sale) systems. Explaining showtimes, seat availability, and pricing to customers. Handling cash and digital payments accurately. F&B; (Food & Beverage) Counters Food & Beverage (F&B;) service: Take orders, serve snacks & drinks at counters or to seats (in-seat service), upsell items, maintain inventory & manage POS (point of sale) equipment Taking orders for snacks, beverages, and combos. Preparing/serving popcorn, drinks, etc. Maintaining hygiene and inventory. Suggestive selling (upselling combos or premium items). Ushering & Auditorium Management Checking tickets and guiding guests to their seats. Ensuring that auditoriums are clean, lights/sound are working, and guests are seated properly. Managing crowd flow during entry and exit. Guest Interaction Greeting customers, answering basic queries, helping with seat directions, washrooms, etc. Handling minor customer complaints or escalating them to a supervisor. Ensuring a welcoming and skilled environment. Customer interaction & hospitality: Greet customers at each touchpoint (entrances,



ticket counters, auditorium exits). Maintain a friendly, helpful. Supervising entry / exit: Sometimes managing crowd flow, checking tickets, helping with directions (to halls, restrooms, concessions). SALARY Salary is 21000 CTC and after deductions - PF and ESI it is 16000 take home + attendance bonus 1500 BONUS Additional benefits: Incentives, uniform, PF/ESI, training. Weekend Bonus - Saturday and Sunday Food will be provided. SHIFT we are offering weekly rotational shift For Males: Early morning mid-morning mid noon and evening, one week it is morning and another week it is evening, morning - 8 AM to evening 4 PM and evening shift - 4 PM to midnight 1 30 AM. (Sometimes if a blockbuster movie comes the shift will ends up to 2 AM. For Females: Early morning, mid

- morning shift WEEK OFF Between Monday to Friday - Rotational Week off Saturday and Sunday are Working days.

Pay: From ₹10,857.82 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Guest Service Associate (Bengaluru)
🏢 Futurz Staffing Solutions
📍 Bengaluru

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