Details of the requirement are given below for your reference: 1) Client Company : Manufacturing Industry 2) Position : Customer Care Executive - E-commerce 3) Experience Required : 1 to 5 Years 5) Job Location : Surendranagar 6) Job Description:

- Resolve issues related to orders, payments, shipping, returns, replacements, and refunds
- Address customer complaints professionally and ensure timely resolution
- Maintain customer interaction records using CRM or support tools
- Coordinate with logistics, warehouse, and internal teams for issue resolution
- Ensure high customer satisfaction and service quality standards

E-commerce & Listing Management

- Create, update, and manage product listings on Amazon Seller Central
- Upload product details including titles, descriptions, bullet points, images, pricing,



and keywords
- Ensure listing accuracy, compliance with Amazon policies, and SEO best practices
- Manage inventory updates, stock availability, and pricing changes
- Handle product listing issues such as suppressed listings, catalog errors, and policy violations
- Coordinate with design and content teams for images and A+ content
- Upload and manage product listings on the company website (Shopify/WooCommerce/Magento or similar)

With Regards, Gopi (HR) (phone hidden)

Job Type : Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Care Executive - E-commerce - Manufacturing - Surendranagar
🏢 S S Industries
📍 Surendranagar