Job description Designation

- Customer Support Representative Process
- International Process Job Location - Panchkula

About the Company We are one of the leading car rental service provider with a network of over 500 suppliers all over the globe and serving 20000 locations worldwide. VIP Cars is a trusted brand providing the best car rental experience at an affordable price. We feel proud to serve over 1 Million happy customers.

Key Responsibilities :

- Identifying customers needs, clarify information, research every issue and providing solutions in timely manner.
- Build sustainable relationships and engage customers by taking ownership.
- Keep records of all conversations in our call center database in a comprehensible way.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Adhering to all company policies and procedures.

Required Skills :





- Any Graduate (Without any standing arrears)
- Previous experience in a customer support role will be an advantage.
- Good communication skills (written & spoken).
- Ability to multi-task, set priorities and manage time effectively.
- Good typing skills to ensure quick and accurate entry of assistance logs.
- Comfortable to work in Rotational Shifts
- Dependable, Adaptable & focused towards common team goals

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks :

- Food provided

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

Education :

- Higher Secondary(12th Pass) (preferred)

Language :

- English (preferred)

Work Location: In person

📌 Customer Support Representative (Panchkula)
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