Hello Visionary,

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in future. Does that sound like you? Then it seems like you’d make a outstanding addition to our vibrant international team.

We are looking for job title : Service Owner -PAN

You’ll create impact by :

- Lead end-to-end service delivery, performance, quality, and continuous improvement across factory and production environments.
- Ensure OT services run optimally and securely, aligned with business, compliance, and cybersecurity requirements.
- Define and evolve the service vision, strategy, and roadmap aligned to factory and business priorities.
- Lead all aspects of uptime, SLAs, KPIs, and service quality to meet agreed service outcomes.
- Align OT service architecture with target state and enterprise standards.
- Implement ITIL processes across request, incident, problem, and change management in OT environments.
- Coordinate multi-provider operations, ensuring seamless collaboration and consistent service delivery.
- Monitor performance, report on KPIs, risks, and improvements,



and drive informed investment decisions.

You’re excited to build on your existing expertise, including :

- Experience (10+ years) with large‑scale network transformations or factory modernization projects.
- Deliver large-scale network transformations or factory modernization initiatives with measurable outcomes.
- Use ITIL processes deeply to handle service lifecycle and operational excellence.
- Analyze sophisticated technical environments and translate insights into practical service improvements.
- Manage stakeholders across IT, OT, cybersecurity, factory operations, and service providers.
- Communicate clearly in English and collaborate optimally in multi-provider environments.

Join us and be yourself!

This role is based in Pune, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

**We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

📌 Service Owner - Pan (Pune)
🏢 Siemens
📍 Pune