Job Title : Healthcare Customer Support Executive Location : IR Facilities, Sector 69, Mohali
Job Summary
Roles & Responsibilities
- Attend incoming and outgoing patient calls.
- Schedule and confirm patient appointments.
- Provide information about hospital services and doctors.
- Follow up with patients regarding appointments and treatments.
- Maintain patient records and update information in the system.
- Handle patient queries and complaints professionally.
- Coordinate with doctors and hospital departments for smooth patient care.
- Ensure high levels of patient satisfaction.
Requirements :
- Graduate in any discipline.
- Positive communication skills in Hindi and English.
- Basic computer knowledge.
- Experience in healthcare, hospital, or customer support is preferred.
- Ability to work in a professional and patient-focused environment.
Salary & Benefits
- Competitive salary based on experience.
- Friendly work environment.
- Career growth opportunities.