Job Title: E-Commerce Customer Support Executive

Job Summary : Key Responsibilities :

- Assist customers with order placement, tracking, cancellations, and returns
- Resolve product or service-related issues efficiently
- Maintain accurate records of customer interactions and transactions
- Provide product information and guidance to customers
- Coordinate with internal teams to ensure customer satisfaction
- Use online tools and platforms to manage customer requests

Required Skills & Qualifications :

- Basic knowledge of computer operations and internet browsing

- Familiarity with tools like ChatGPT or similar AI tools for assistance

- Good communication skills in English, Hindi, and Telugu :

- Strong problem-solving and customer-handling skills

- Ability to multitask and work in a rapid-paced environment

- Basic knowledge of MS Office (Word, Excel)

Preferred Qualifications :

- Previous experience in customer support or e-commerce (preferred but not mandatory)
- Graduate or equivalent qualification

salary : 12000 - 15000

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 E-commerce Customer Support Executive (Gajuwaka)
🏢 AT ENTERPRISES
📍 Gajuwaka