We are a group of companies working in more than 18 industries in Pan India, in which one is pharmaceuticals in which we are manufacturing our own and import the other parties products and sold out them through our franchise channel in all over India and having the sales team of more than 350 employees across India.
Go through the basic eligibility criteria for interview:
- The interview would held at Head Office at 02:00 to 05:00 pm in weekdays.
Work experience and qualification:
- Min 1 year in Telesales of Pharma products OR in any BPO in domestic sales process.
- MBA-Marketing degree or PGDM-Marketing.
Key skills:
- Must be speak fluent English as well as in written.
- Working knowledge of MS Excel and and also good in PPT presentations.
Job responsibilities:
- To make communication with our Pharma Shopee (Franchise).
- Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them.
- Reminder Calls to our Pharma Shoppe (Franchise) regarding every month’s offers.
- Finding out their problems.
- Should be tried to address their problems by him/her.
- Genuine problems should be forwarded to concern department by her.
- Follow-up of every grievance till it to be resolved.
- Direct reporting to higher management regarding serious & unresolved problems.