Company : Neurons AI Pvt Ltd Location : Bangalore Employment Type : Full-time (Work from Office)
Role Overview
Neurons AI Pvt Ltd is seeking an enthusiastic and customer-focused Customer Experience Executive to join our team. The role involves interacting with clients, understanding their requirements, delivering product presentations, and ensuring a seamless customer engagement experience.
This position is ideal for fresh graduates who possess strong communication skills, a proactive attitude, and a willingness to travel for client meetings.
Key ResponsibilitiesCustomer Interaction
- Engage with prospective and existing customers to understand their needs and requirements.
- Maintain professional communication and build robust customer relationships.
- Act as the primary point of contact during early-stage client interactions.
Product Demonstrations & Presentations
- Deliver clear and impactful presentations on company products and solutions.
- Demonstrate features and benefits to customers during meetings or events.
- Assist senior team members during business discussions and client demos.
Client Meetings & Travel
- Travel to meet clients, attend business meetings, and participate in industry events.
- Support customer onboarding and ensure smooth client engagement during visits.
Customer Experience Management
- Ensure customers receive timely responses and professional support.
- Gather feedback from customers and share insights with internal teams.
- Contribute to improving overall customer satisfaction and engagement.
Required Skills :
- Excellent communication and interpersonal skills :
- Confidence in public speaking and presentations :
- Strong customer handling ability :
- Willingness to travel for client meetings :
- Basic understanding of business or technology products (preferred but not mandatory)
- Positive attitude and professional personality
Eligibility
- Fresh graduates (any discipline)
- MBA / BBA / B.Com / Engineering graduates preferred
- Strong spoken English and knowledge of any regional language is an advantage
Additional Requirements
- Comfortable meeting clients and representing the company professionally
- Good presentation and relationship-building skills
- Self-motivated and willing to learn
What We Offer
- Opportunity to work with cutting-edge AI products and solutions :
- Exposure to client-facing roles and business development :
- Career growth opportunities in customer success, sales, and business strategy
Job Types : Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Experience Associate (Bengaluru)
🏢 Neurons Ai
📍 Bengaluru
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