Outbound calling : Initiate calls to prospective and existing customers to promote products or services.

- Lead generation : Generate interest and qualify leads for the sales team.
- Sales and appointments : Persuade customers to make purchases or schedule appointments.
- Inbound call handling : Answer incoming calls to address customer inquiries, concerns, and complaints.
- Record-keeping : Maintain accurate records of all customer interactions in a database (CRM).
- Follow-up : Follow up with leads and existing customers to ensure satisfaction and drive sales.
- Complaint resolution : Handle and resolve customer issues in a professional manner.
- Target achievement : Meet daily, weekly, or monthly call and sales targets.
- Data collection : Collect customer information and provide feedback to help improve products or services.

Job Types : Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Perks :

- Leave encashment
- Paid sick time
- Provident Fund

Experience :

- Customer service: 3 years (preferred)

Work Location: In person

📌 Customer Care Executive (Dommasandra)
🏢 Ezyman business services
📍 Dommasandra