Job Description: Customer Care Executive ( Female )

Location :NIBM Road Kondhwa Pune ( WFO ) Experience : 1-3 years Type : Full-time Salary :

- Upto 3.5L per anum

About Aguante

Aguante is a running-focused activewear brand , built by runners for runners. We design high-performance gear for training, long runs, and race day—driven by passion, community, and constant improvement.

Role Summary

If you enjoy talking to people, solving problems, and creating great customer experiences—this role is for you.

Key Responsibilities

- Resolve issues related to orders, delivery, returns, exchanges, and sizing
- Coordinate with internal teams to ensure quick and effective resolutions
- Proactively collect customer feedback and reviews post-purchase
- Track recurring issues and share insights to improve customer experience

Skills & Requirements

- Graduate or Post-Graduate in any discipline
- Experience in a customer care / customer support role will be an added advantage




- Solid communication skills in English (Hindi/Marathi is a plus)
- Empathetic, patient, organized, and solution-oriented
- Interest in fitness, running, or activewear is a plus

What We Value

- A customer-first mindset
- Clear communication and ownership
- Positive attitude and willingness to learn
- Ability to work in a fast-moving startup setting

Contact :

- (phone hidden) ( Send resume on WhatsApp)

Job Types : Full-time, Permanent

Pay: Up to ₹350,000.00 per year

Benefits :

- Health insurance
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education :

- Bachelor's (required)

Language :

- English (required)

Work Location: In person

📌 Customer Care Executive (Kondha)
🏢 Aguante
📍 Kondha