- Contact potential customers through outbound calls to introduce the company’s services.
- Explain products or services clearly and highlight their benefits to prospects.
- Generate and qualify sales leads by understanding customer requirements.
- Maintain a database of potential and existing clients .
- Follow up with interested prospects and schedule appointments or consultations.
- Maintain professional communication and represent the company positively.
- Achieve daily or monthly call targets and lead generation goals .
- Record customer interactions and update information in the CRM system.
- Handle customer queries and provide accurate information about services.
- Handle incoming calls, messages, or inquiries from potential customers.
- Understand customer needs and provide detailed information about services .
- Guide customers through the sales process and service options .
- Convert inquiries into confirmed enrollments or sales .
- Maintain proper follow-ups with interested customers.
- Coordinate with internal teams for smooth onboarding of clients.
- Maintain records of inquiries, leads, and conversions.
- Provide excellent customer service and support .
Required Skills :
- Strong communication and persuasion skills :
- Ability to handle objections and maintain customer interest
- Basic computer and CRM knowledge
- Target-oriented mindset
- Good listening and negotiation skills
- Excellent customer handling skills :
- Strong product/service knowledge :
- Ability to close sales and achieve targets
- Good problem-solving ability
- Skilled communication skills
Job Types : Full-time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Telemarketing Executive (Chennai)
🏢 Mirash Overseas Studies
📍 Chennai
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