Role Name: Sales Coordinator Location:*BRS Nagar, Ludhiana Working Hours: 9:30 AM - 6:30 PM
Job Overview : Key Responsibilities :
- Customer Follow-ups: Manage and execute timely follow-ups with walk-in customers to ensure high levels of customer satisfaction and retention.
- Sales Team Coordination: Work closely with the sales team to ensure smooth operations and effective communication between team members.
- Customer Handling: Address customer inquiries and concerns with patience and professionalism, ensuring a positive customer experience.
- Lead Conversion:Convert potential leads into actual sales by understanding customer needs and offering suitable solutions.
- Lead Generation: Proactively generate recent leads through various channels to expand the customer base when required.
- Data Management:Maintain accurate records of customer interactions and sales activities using Excel and other software tools.
- Reporting: Prepare and present regular reports on sales activities,
customer feedback, and market trends to the management team.
Qualifications :
- Education: High school diploma or equivalent; a degree in Business Administration or related field is a plus.
- Experience: Freshers are welcome to apply; any prior experience in sales or customer service is advantageous.
Skills :
- Fluent in English with excellent verbal and written communication skills. :
- Strong organizational skills with the ability to multitask and prioritize effectively.
Personal Attributes :
- Strong attention to detail and a proactive approach to problem-solving.
- High level of dedication and commitment to the role.