- Greet and assist customers in a friendly and professional manner
- Understand customer needs and recommend appropriate products
- Achieve sales targets and contribute to the overall profitability of the store
- Maintain a clean and organized store environment
- Build and maintain strong relationships with customers
- Stay up-to-date with product knowledge and industry trends
- Handle customer complaints and resolve issues in a timely manner
- Collaborate with team members to achieve store goals
- Participate in store events and promotions
- Adhere to company policies and procedures
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years of experience in retail sales, preferably in the jewellery industry
- Excellent communication and interpersonal skills
- Strong sales and customer service skills
- Ability to work in a fast-paced environment
- Knowledge of jewellery products and trends
- Proficient in MS Office and POS systems
- Flexible schedule, including weekends and holidays
Additional Parameters:
- Must be able to lift up to 25 pounds
- Must be able to stand for extended periods of time
- Fluency in Tamil is preferred
- Previous experience with Tanishq products is a plus
Work Experience
- Minimum Qualification: 12th pass or Graduate (preferred).
- Proven experience in jewellery or luxury retail sales (1-3 years preferred).
- Excellent communication and interpersonal skills.
- Good understanding of gold, diamond, and gemstone jewellery.
- Strong customer focus and sales orientation.
- Basic computer knowledge (billing software, MS Office, etc.).
- Presentable, well-groomed, and skilled demeanor.