Group Company : HDFC Bank Limited

Designation : Collections-Collections Officer-SLI (221_2290_100098)

Office Location : Shahjahanpur Shahjahanpur (Branch)

Position description : Sr Collection Officer-Unsecured

Primary Responsibilities :

- Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
- Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
- Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases

Additional Responsibilities :

- Coverages-Trails-Intensity

Educational qualifications preferred

- Category : Bachelor's Degree
- Academic score : Pass
- Institution tier : Any

Required Certification/s : Required work experience

- Industry :



Banking/NBFC Preferred
- Role : Collections/Customer Service
- Years of experience : 0 to 2

Key Performance Indicators : Resolution, Rollback & Normalization

Required Competencies : Result Orientation, Team Work, Customer Service

Required Knowledge : Excel and MS office

Required Skills : Negotiation skills, communication skills, Influencing skills & Time Management

Required abilities

- Physical : Travel if required

Specific requirements

- Travel : Travel if required
- Vehicle : NA

Other details

- Contract Types : Permanent
- Compliance Related : No
- Union Affiliation : No

📌 Collections-collections Officer-sli - Shahjahanpur
🏢 HDFC Bank
📍 Shahjahanpur