- Coordinate and support the sales team in daily operations
- Process sales orders, quotations, and invoices
- Maintain and update customer databases and CRM systems
- Communicate with clients regarding orders, deliveries, and inquiries
- Coordinate with logistics, finance, and production teams
Required Skills :
- Solid communication and interpersonal skills
- Good organizational and multitasking abilities
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Familiarity with CRM software (e.g., Zoho)
- Attention to detail and problem-solving skills
- Ability to work under pressure and meet deadlines
Qualifications :
- Bachelor’s degree in Business Administration, Marketing, or related field
- 5-7 years of experience in sales support or coordination (preferred)
Optional / Preferred :
- Experience in the relevant industry (e.g., Pharma or Chemicals)
- Knowledge of sales processes and customer service practices