- Make outbound calls to prospective students from provided leads.
- Handle incoming inquiries and provide course information.
- Counsel students regarding career opportunities in Animation, VFX, Gaming, Multimedia, and related courses.
- Schedule and confirm counseling appointments and walk-ins.
- Maintain accurate records of leads and interactions in CRM/software.
- Achieve daily, weekly, and monthly calling and walk-in targets.
- Coordinate with counselors and center management for admissions activities.
- Assist in admission conversion and fee collection follow-ups.
- Maintain skilled communication and excellent customer service standards.
Requirements :
- Graduate or Undergraduate (any discipline).
- Good communication skills in English, Hindi, and Telugu.
- Basic knowledge of MS Office and CRM tools.
- Prior experience in telecalling, customer service, or education counseling is preferred.
- Strong persuasion, follow-up, and interpersonal skills.