DizitalAdda is a leading digital learning and upskilling platform, offering professional courses in Cybersecurity, AI, Digital Marketing, and more. We empower learners with hands-on training, live projects, and verified certifications to build successful careers in the digital era.
Job Overview: Key Responsibilities: Handle inbound and outbound calls to generate admissions and follow up with leads.
Counsel potential students on available courses, career prospects, and enrollment process.
Maintain accurate records of calls and lead status in CRM.
Coordinate with the marketing team for lead generation and conversions.
Provide exceptional customer service and resolve basic queries of prospective learners.
Requirements : Proven experience as a Tele-Counselor, Telecaller, or Inside Sales Executive (EdTech preferred).
Excellent communication and persuasion skills in English and Hindi.
Ability to handle targets and work in a result-oriented environment.