- Serve as the first point of contact for internal teams or clients, addressing IT-related
inquiries and issues promptly and professionally.
software, and networking.
- Maintain detailed records of support activities and interactions in the company’s CRM or
ticketing system.
- Collaborate with internal departments to escalate and resolve complex technical
problems.
- Monitor and identify recurring issues to help improve support processes and system
efficiency.
Requirements :
- Fluency in English with strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong troubleshooting and problem-solving skills.
- Ability to work independently as well as within a team.
- Previous experience in IT support or a technical customer service role is an advantage.
- Opportunities for growth and development within the organization.
Job Types : Full-time, Permanent
Pay: ₹20,000.00 - ₹50,000.00 per month
Perks :
- Provident Fund
Application Question(s):
- Do you have proficiency in Microsoft Office, including Word, Excel, and PowerPoint?
- Where do you reside in Mumbai?
Education :
- Bachelor's (preferred)
Language :
- English (required)
Work Location: In person
📌 IT Project Coordinator (0-2 Yr Exp) (Mumbai)
🏢 MOBILESTYX CONSULTING PRIVATE
📍 Mumbai
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