About DizitalAdda : DizitalAdda is a leading digital learning and upskilling platform, offering professional courses in Cybersecurity, AI, Digital Marketing , and more. We empower learners with hands-on training, live projects, and verified certifications to build successful careers in the digital era.
Job Overview : Key Responsibilities :
- Handle inbound and outbound calls to generate admissions and follow up with leads.
- Counsel potential students on available courses, career prospects, and enrollment process.
- Maintain accurate records of calls and lead status in CRM.
- Coordinate with the marketing team for lead generation and conversions .
- Provide exceptional customer service and resolve basic queries of prospective learners.
Requirements :
- Proven experience as a Tele-Counselor, Telecaller, or Inside Sales Executive (EdTech preferred).
- Excellent communication and persuasion skills in English and Hindi.
- Ability to handle targets and work in a result-oriented workplace.
- Basic computer and CRM knowledge .
- Minimum qualification :12th Pass / Graduate preferred .
What We Offer :
- Competitive salary + performance incentives .
- Career growth opportunities in the EdTech industry.
- Training on digital courses and counseling techniques .
- Supportive and dynamic work environment .
If you’re passionate about helping learners shape their careers and are confident in your communication skills, we’d love to hear from you!