Job Title : Hospital Operations Executive

Department : Hospital Administration / Operations Manager

Location : Mumbai Naka, Nashik

Reporting To : Hospital Administrator / Operations Manager

Job Summary

The Hospital Operations Executive is responsible for overseeing the day-to-day operational activities of the hospital to ensure smooth functioning of all departments. The role involves coordinating with medical, nursing, and administrative teams to maintain efficient patient care services, compliance with hospital policies, and high standards of service delivery in a mother and child care workplace.

Key Responsibilities

1. Hospital Operations Management

- Supervise daily hospital operations including OPD, IPD, reception, billing, laboratory, pharmacy, and support services.
- Ensure smooth coordination between departments such as gynecology, pediatrics, nursing, laboratory, and administration.
- Monitor patient flow to reduce waiting time and improve patient experience.

2. Patient Care Coordination

- Ensure quality service for patients and attendants.
- Handle patient queries, complaints, and escalations in a professional manner.
- Maintain high standards of patient satisfaction and service quality.

3. Staff Coordination

- Coordinate with doctors, nurses, technicians, and administrative staff for smooth operations.
- Assist management in scheduling staff and monitoring attendance.
- Ensure discipline and adherence to hospital policies.

4. Compliance & Documentation





- Ensure hospital follows regulatory requirements and internal policies.
- Maintain records related to hospital operations.
- Assist in maintaining documentation required for audits such as NABH .

5. Vendor & Inventory Coordination

- Coordinate with vendors for hospital supplies, equipment maintenance, and services.
- Monitor stock of medical and non-medical consumables.

6. Billing & Revenue Monitoring

- Ensure proper billing processes for OPD/IPD services.
- Coordinate with insurance/TPA departments if applicable.

7. Reporting & Administration

- Prepare daily/weekly operational reports for management.
- Support hospital management in implementing operational improvements.

Required Qualifications

- Bachelor’s degree in Hospital Administration / Healthcare Management / Business Administration .
- Additional certification in Hospital Management is an advantage.

Experience

- 1-4 years of experience in hospital operations or healthcare administration.
- Experience in Mother and Child Care Hospital will be preferred.

Key Skills

- Hospital operations management
- Patient relationship management
- Communication and coordination skills
- Problem solving and decision making
- Knowledge of healthcare regulations and documentation

Working Conditions

- May require working in shifts depending on hospital operations.

Job Type : Permanent

Pay: From ₹20,000.00 per month

Benefits :

- Paid sick time
- Provident Fund

Work Location: In person

📌 Hospital Operation Executive (Nashik)
🏢 Nimai Institute of Medical Sciences
📍 Nashik