Working Days: 6 days a week
Shift Timings: 9 hours per day
Roles & Responsibilities
Coordinate with prospective and existing clients regarding the treatments, services, packages, and promotional offers.
Handle client enquiries through calls, messages, and other communication channels.
Follow up with leads and interested clients to encourage appointment bookings and treatment conversions.
Explain available treatments, pricing, packages, and ongoing offers to clients in a professional manner.
Coordinate appointment scheduling, confirmations, and follow-ups with clients and the clinic team.
Maintain accurate records of client enquiries, leads, appointments, follow-ups, and sales conversions.
Build and maintain strong client relationships to encourage repeat visits and long-term engagement.
Support the clinic’s sales and revenue goals by promoting relevant treatments and packages.
Coordinate with the clinic team to ensure a smooth client experience from enquiry to appointment.
Achieve assigned sales targets and contribute to the overall growth of the clinic.
Compensation & Incentives
Attractive salary package.
Valuable incentive structure based on sales performance and achievement of assigned targets.
Opportunity to earn additional incentives based on conversions and revenue generated.
Ideal Candidate
Excellent communication and interpersonal skills.
Confident, persuasive, and comfortable interacting with clients.
Good coordination, follow-up, and organisational skills.
Sales-oriented mindset with the ability to build client relationships and achieve targets.
Experience in sales, client coordination, telemarketing, salons, or aesthetic clinics will be an advantage.
Note: This is a sales-oriented coordination role with a strong focus on client engagement, follow-ups, appointment conversions, and revenue generation.
📌 Client Relation Manager - Competitive salary (Mumbai)
🏢 epsom
📍 Mumbai