Key Responsibilities1. Sales & Business Development

- Achieve monthly and yearly sales targets assigned by management.
- Develop new customers and business opportunities within the assigned market.
- Maintain regular market visits and customer meetings.
- Identify potential customers and convert them into active business accounts.
- Prepare and execute daily, weekly, and monthly sales plans.
- Monitor sales performance against targets and take corrective action when required.
- Ensure consistent business growth from both new and existing customers.

2. Customer Management

- Maintain robust professional relationships with existing customers.
- Understand customer requirements and provide suitable product/business solutions.
- Handle customer complaints and coordinate with the Operations team for timely resolution.
- Regularly follow up with inactive and potential customers.
- Ensure proper communication regarding pricing, orders, delivery, and payment terms.

3. Payment Collection & Credit Control

- Take responsibility for timely collection of customer outstanding payments.
- Closely monitor customer-wise outstanding and ageing reports.
- Give priority to 90+ days outstanding amounts and ensure continuous follow-up for recovery.
- Avoid unnecessary credit commitments to customers without management approval.
- Ensure that new business is developed with proper payment terms as approved by management.
- Coordinate with the Accounts team for payment follow-up and reconciliation.
- Submit regular collection updates and recovery status to management.

4. Market Visit & Productivity

- Follow the company-prescribed daily market visit target.
- Maintain proper records of customer visits, meetings, follow-ups, and sales opportunities.




- Submit required route/visit updates and photographs as per company policy.
- Ensure productive customer visits rather than merely completing visit numbers.
- Analyse visit-to-sales conversion and improve productivity.

5. Branch Coordination

- Take responsibility for the overall sales performance of the assigned branch/market.
- Coordinate with the Operations Manager regarding stock availability, order feasibility, delivery issues, and customer requirements.
- Coordinate with Accounts regarding outstanding payments and collection status.
- Communicate stock shortages and customer requirements to the concerned department.
- Support smooth coordination between Sales, Operations, Warehouse, and Accounts.

6. Reporting & Review

- Submit daily sales and collection updates as required by management.
- Prepare and submit weekly sales, customer development, and collection reports.
- Maintain customer-wise sales and payment follow-up records.
- Attend branch review meetings and management meetings without fail.
- Provide proper clarification for variations in sales, collection, customer additions, and market performance.
- Immediately report major customer, payment, market, or operational issues to management.

7. Team & Branch Responsibility

- Guide and monitor BDE/Sales team members under the assigned branch.
- Allocate market areas and customer follow-ups where required.
- Monitor team productivity, sales performance, customer additions, and collection performance.
- Ensure that team members follow company policies and reporting procedures.
- Take corrective action and escalate repeated performance or discipline issues to management/HR

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Business Development Manager (BDM) (Thiruvananthapuram)
🏢 Green Malabar Trading Kochi
📍 Thiruvananthapuram