- Handle international calls from clients across various countries.
- Provide exceptional customer service to resolve customer queries and concerns.
- Work on an International BPO process, handling multiple tasks simultaneously.
- Utilize strong communication skills to effectively communicate with customers over phone calls.
- Maintain accurate records of all interactions with customers using CRM software.
Desired Candidate Profile
- 0-4 years of experience in a similar role.
- Bachelor's degree in any discipline (preferably B.Tech or Graduate).
- Solid knowledge of English language proficiency required; fluency essential.
- Ability to work flexible shifts, including rotational schedules.